Safe & Secure Transactions

Total Flooring Source Security Statement

Total Flooring Source allows you to pay for purchases online by using your MasterCard, Visa, Discover and American Express credit cards. Because some customers have concerns about providing their credit card numbers over the Internet, we have provided some answers to common questions.

  1. What is our Internet privacy policy?

    We are very sensitive to privacy and security issues. We respect your right to privacy and believe it is important for you to know how we handle the information we receive from you via the Internet.  Our website is designed to enable your provider to be in full compliance with the privacy requirements.

    This Privacy and Security Statement governs the use of our website and our other online business practices.  Your provider has additional privacy policies and procedures governing other interactions and transactions with you.  We encourage you to contact your provider for information regarding these additional privacy policies and procedures.

  2. How do we protect your confidential information?

    We have taken precautionary measures to make all information received from our online users as secure as reasonably possible against unauthorized access and use.  We do not sell or share your information to companies outside our organization.  It may be necessary for us to provide your information to contracted outside companies in order to respond to your inquiries or to provide you with services on our website. These companies may only use the information provided for the specified use.

  3. What about your online preferences?

    We use “cookie” technology to obtain usage information from our online users. You may disable your cookie information by adjusting your browser preferences on your personal computer at any time.  Keep in mind that cookies do not identify a specific user and are not used to collect any personal information.  In order to provide the best possible service and relevant information to you, we use cookies to:

    • Track resources and data accessed on the website per visitor
    • Record general website statistics and activity
    • Assist users experiencing website problems
  4. Is your data safe?

    We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.

  5. Is it safe to provide my credit card account numbers over the Internet?

    We are committed to keeping your online financial information safe and secure.  In order to reasonably assure the privacy and security of your credit card and other personal data, we use Secure Sockets Layer (SSL) technology.  SSL uses encryption technology to create a secure connection between your computer and ours.  This allows your browser to encode any data it sends to our server, so that even if someone intercepted your information as it traveled across the Internet they wouldn't be able to read it. We have also put procedures in place to safeguard the information/data we collect from you.  However, we cannot absolutely guarantee the security of any information you provide online; you provide such information at your own risk.

    Once your order is received, we take care to keep your information confidential in the same ways that we as consumers want our information secured.